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Please check the following If you cannot successfully get a ticket. Navigate to C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_圆4\sapjvm\bin by command line.
#PADS VIEWER ERROR CANT CREATE INI FILE MANUAL#
Manual login to BI Launch Pad using AD user failed With error: FWM 00005,00006ġ.Verify java can successfully receive a kerberos ticket or not If this works then there is a Kerberos issue. Navigate back to the CMC > Authentication > Windows AD, and switch from 'Use Kerberos' to 'Use NTLM' and click 'Update'. The SPN MUST be the value created for the service account that runs the SIA/CMS via setspn (For example, xxxx/)Įnsure there are no typos or white spaces before or after the SPN.Ĭonfirm the problem is with Kerberos and not NTLMĮasy way to confirm that NTLM login works ok. This should exactly match default domain in the krb5.ini mentioned later in the document. The Default AD Domain must be the FULL DOMAIN NAME in ALL CAPS or child domain name where the most users that will be logging into Business Objects. Go to CMC > Authentication > Windows AD > Service principal name.Go to CMC > Authentication > Windows AD > The Default AD Domain.
#PADS VIEWER ERROR CANT CREATE INI FILE UPDATE#
Select 'Create new aliases when the Alias update occurs', then click 'Update'.ĪD user is not able to login via thick client tools such as CCM. Go to CMC > Authentication > Windows AD > Alias Update Option. Use Kerberos authentication must be selected for manual AD or AD SSO.ĪD Group was mapped to BI, but users are not diaplayed in the user list. Go to CMC > Authentication > Windows AD > Add AD Group (Domain\Group) and click the update buttonġ478891 - Rules and Best Practices for group mapping in Active Directoryġ199995 - Error: "The Active Directory Authentication plug in could not authenticate at this time" (FQDN registry key) If the SIA/CMS should fail to start, a common issue is the account running the SIA does not have rights to something local or the CMS database.Īdding Active Directory groups in CMC Fail. Start > Administrative Tools > Local Security Policy > Local Policies > User Rights AssignmentĬheck whether grant the local policy Act as Part of the operating system to the service account. Start > Administrative Tools > Server Manager > Configuration > Local Users and GroupsĬheck the Rights of Service Account, Add the service account to the local administrator‘s group
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SIA/CMS fail to start under the service account. Higher the number the more relevant the toolĮxplains why this tool is helpful for this particular hypothesis.ĭescription (or links to) how the tool can be used to prove/deny the hypothesis